How it works

included in your membership

ICE (In Case of Emergency) Alarm´s services are ideal for any expat living in Spain on a temporary or long term basis. We provide support and assistance in your language, reducing stress when you are at you most vulnerable, aiding you in your time of need 24 hours a day, 7 days a week.

  • 24hrs a Day Instant Support – Our members’ numbers and emergency devices are manned 24 hours a day, 7 days a week
  • Medical & Emergency Translations – Be it with the emergency services, a paramedic, doctor or nurse, we´re here to help, available at a touch of a button
  • Personal Medical Portfolios – Held For Instant Access. We record medical conditions and allergies, allowing us to keep any medical professional looking after you informed.​​
  • Emergency Services Liaison – We liaise with emergency services, assisting in communications and getting you help as quickly and effectively as possible.
  • Next of Kin Liaison Service – With good news or bad, we keep your next of kin in the loop as you deem appropriate.
  • Nurse & Medical Advice & Support – Thanks to our sister company we can provide you with advice from qualified English Nurses.
  • Personal Security at Home or Out & About – Our support and services are available at any time, not just through out devices but via our Members support line as well.

what is GPS locating?

GPS coordinates are a unique identifier of a precise geographic location on the earth, usually expressed in alphanumeric characters.

Our personal safety devices contain a GPS chip. It allows us, in case of emergency, to locate the whereabouts of our members and guide emergency services to the right address.

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